Harmony Hypnotherapy ("We," "Us," or the "Company") takes the privacy of its users seriously and strives to comply with all applicable national and global privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant laws.
This Privacy Policy explains how We collect, use, protect, and share your Personally Identifiable Information (PII) when you use our website, services, applications, and related platforms. Please read this policy carefully to understand how your information is handled.
By using our website or services, you consent to the practices described in this Privacy Policy.
We only collect information where We have (1) your consent, or (2) a legitimate legal basis. The personal information We may collect includes:
Name, postal address, phone number, social media account links, and email address
Financial account information, such as credit card number and other payment information. Please note: We do not retain credit card information — it is processed through a third-party payment processor, [INSERT PAYMENT PROCESSOR, e.g., Stripe, PayPal]
Demographic information such as age, gender, interests, and preferences (when voluntarily provided)
Information relating to your health, wellbeing, or mental health history that you voluntarily share with us through intake forms, applications, screening questionnaires, or during sessions
Any additional information you choose to provide through forms, emails, or direct communication
Sensitive Health Information
Because our services involve Anxiety Relief Hypnotherapy and related hypnotherapy work, you may voluntarily share sensitive personal information, including:
Current and past mental health conditions
History of anxiety, stress, trauma, or related experiences
Screening responses regarding suicidal thoughts or mental health hospitalization
Goals, personal challenges, and other confidential information
This information is treated with the highest level of confidentiality and is only accessed by Harmony Hypnotherapy and authorized team members directly involved in your care or application review. This information is never sold, shared with advertisers, or used for marketing purposes.
We may also collect information about you in the following situations:
If you create an account — your username, password, and other profile information you provide.
If you purchase from us — what you purchase, how frequently you purchase, and related transaction data.
If you opt in for a free resource or mailing list — your email address, interests (based on selections you make), email open rate, and click-through rate. For example, if you download our free resource "10-Minute Calm Your Mind Audio," we collect your email address and track engagement with related communications.
If you submit an application or intake form — all responses you provide, which may include sensitive personal or health information as described in Section 1.
If you connect your account to another service (such as Facebook, Google, Apple, or similar platforms), that service may send us your registration or profile information that you authorize. This enables cross-platform data sharing to improve your user experience.
Legal claims — Any of your personal data identified in this policy may be used where necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or administrative/out-of-court procedures.
We collect data in two primary ways:
Data you submit to us through forms, checkout processes, applications, intake questionnaires, email communication, or other direct methods.
Automatically collected website usage information through cookies, Local Shared Objects, web beacons, and similar tracking technologies.
Cookies
Cookies are small data files stored on your device by a website to help us improve our site and your experience. Our site uses:
Essential cookies — required for the site to function
Analytics cookies — to count visits and understand which content is most popular
Targeting/advertising cookies — used by third parties (such as social networks and advertisers) to collect information about your browsing habits and display relevant advertising
You can opt out of cookies through your browser settings. You can also configure your browser to warn you each time a cookie is sent or to refuse all cookies. Methods vary by browser and version. You can learn more at:
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Opera: http://www.opera.com/help/tutorials/security/cookies/
Automatically Collected Information
The information We gather may include your Internet service provider, operating system, browser type, domain name, IP address, access times, referring website, pages requested, and date/time of those requests.
We may also collect aggregated or anonymized usage data that does not personally identify you but helps us understand site usage patterns.
We use and process your information where We have consent or a legitimate legal basis. We may use the information We collect to:
Administer our website and business, provide our Anxiety Relief Hypnotherapy services, ensure security, and maintain database backups
Enable and monitor your use of the website
Communicate with you about your appointments, applications, orders, purchases, accounts, and requests for information
Review applications and determine fit for our programs or services
Process orders, registrations, and customer service inquiries
Provide information about content, products, and services We offer
Send relevant marketing communications (only to those who have opted in)
Administer contests, promotions, surveys, or other site features
Process transactions quickly and keep proper transaction records
Send periodic emails regarding your appointments, orders, or other services
Comply with, enforce, defend, or indemnify the legitimate legal interest of Us or any other party
Harmony Hypnotherapy maintains appropriate physical, technical, and administrative security measures to help prevent the loss, misuse, unauthorized access, disclosure, or modification of personal information. Specifically:
We use SSL certificates to encrypt data transmitted through our website
We use strong passwords and multi-factor authentication (where available) to protect accounts containing user data
Hard copies of user data (if any) are kept confidential and secured
Access to sensitive information (including health-related information) is restricted to authorized personnel only
No method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your information, We cannot guarantee absolute security.
If there is a data breach that affects your personal information, We will notify you by email within seven (7) days of becoming aware of the breach, in accordance with applicable data protection laws. The notification will describe the nature of the breach, the information involved, and the steps We are taking in response.
Harmony Hypnotherapy offers you several ways to update your personal information and manage how We communicate with you:
Follow the opt-out instructions in any promotional emails We send
Sign in to your account (if you have one) and visit your Account Settings
Contact us directly at [email protected] to request updates, corrections, or deletion of your personal information
If you opt out of promotional communications, We may still send you transaction-based communications (such as appointment confirmations, application status updates, or account-related emails).
Your Rights Under GDPR (for EU Residents)
If you are located in the European Union, you have the following rights regarding your personal data:
Right of access — you can request a copy of the personal data We hold about you
Right to rectification — you can request corrections to inaccurate data
Right to erasure ("right to be forgotten") — you can request deletion of your personal data
Right to restrict processing — you can request that We limit how We use your data
Right to data portability — you can request a copy of your data in a machine-readable format
Right to object — you can object to certain types of processing, including direct marketing
Right to withdraw consent — you can withdraw consent at any time
To exercise any of these rights, contact us at [email protected].
Your Rights Under CCPA (for California Residents)
If you are a California resident, you have the right to request disclosure of what personal information We collect, use, and share, and you have the right to request deletion of your personal information, subject to certain exceptions. To exercise these rights, contact us at [email protected].
Opt-Out of Interest-Based Advertising
You can opt out of interest-based advertising through:
Meta (Facebook/Instagram): https://www.facebook.com/settings?tab=ads
Google: https://adssettings.google.com/
LinkedIn: Via privacy controls within your LinkedIn account
Network Advertising Initiative: https://optout.networkadvertising.org/
We honor Do Not Track (DNT) signals. When a DNT browser mechanism is in place, We do not track, plant cookies, or use advertising.
We do not sell, rent, or trade your personal information. We only disclose your personal information in the limited circumstances described below:
Service providers — We may share information with trusted third parties who assist us in operating our website, conducting our business, or serving our users (such as website hosting providers, email service providers, scheduling tools, and payment processors), provided they agree to keep this information confidential.
Legal compliance — We may release information when appropriate to comply with the law, enforce our site policies, protect our rights or the rights of others, or defend legal claims.
Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Email Marketing
We retain the email addresses of those who email us, purchase services, register for access to our site, or subscribe to our newsletter. These email addresses are stored in our CRM and marketing platform, GoHighLevel. We do not disclose these email addresses to third parties through list sharing or selling.
Third-Party Services
We sometimes work with third parties ("Third Party Services") to analyze user preferences, provide content, or track conversions. Third Party Services used on this website may include:
Google Analytics
Meta Pixel (Facebook Pixel)
GoHighLevel (CRM, email, and scheduling)
[INSERT PAYMENT PROCESSOR — e.g., Stripe]
Zoom (for virtual sessions)
These third parties have their own privacy policies. Please refer to their individual Terms of Service or Privacy Policy for more information on how they handle your personal data.
Anonymized Data
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We use anonymized, aggregated data to create marketing profiles, determine site metrics, and provide support services.
Google's advertising requirements can be summarized by Google's Advertising Principles: https://support.google.com/adwordspolicy/answer/1316548
We may utilize the following Google Services:
Remarketing with Google Ads
Google Display Network Impression Reporting
Demographics and Interests Reporting
Google Analytics
Google, as a third-party vendor, uses cookies to serve ads on our site. Along with third-party vendors such as Google, We use first-party cookies (such as Google Analytics cookies) and third-party cookies together to compile data regarding user interactions with ad impressions and other ad service functions.
Users may opt out of Google's use of cookies by visiting:
Google Ad Settings: https://adssettings.google.com/
Network Advertising Initiative Opt-Out: https://optout.networkadvertising.org/
Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Harmony Hypnotherapy recognizes the special obligation to protect personally identifiable information obtained from children age 13 and under.
If you are 13 years old or younger, Harmony Hypnotherapy requests that you do not submit any personal information to this site. If We discover that a child age 13 or younger has signed up on the site or provided personally identifiable information, We will delete that information from our records.
Our services are intended for adults (age 18+) seeking support for anxiety and related concerns. We do not knowingly provide services to minors without parental consent.
We encourage parents to actively participate in their children's online experience. Tips for protecting children online:
Teach children never to share personal information without parental supervision
Know the sites your children visit and determine which are appropriate
Look for and review website privacy policies
Visit the FTC's site for more tips on protecting children's privacy online
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
Client records (including intake forms, session notes, and application responses): retained for seven (7) years to comply with professional standards and legal requirements
Email marketing data: retained until you unsubscribe or request deletion
Transaction records: retained for seven (7) years to comply with tax and financial reporting requirements
Website analytics: retained according to our analytics provider's standard retention period
We may update this policy from time to time by publishing a new version on our website. You should check this page periodically to ensure you are comfortable with any changes. We may notify you of significant changes by email.
If you have any questions, comments, or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Harmony Hypnotherapy
Practitioner: Sarah Mitchell, Certified Clinical Hypnotherapist
Email: [email protected]
Phone: (555) 123-4567
Address: 123 Main St, Austin TX 78701
Service Area: Austin, TX